The Neatvaro Pro subscription.
This English translation is provided for convenience. The French version is the legally binding one: read it in French.
Neatvaro is reserved for professionals who use it for their business. These terms apply to the paid subscription. The free plan remains governed by the terms of use.
1. Who sells
Cameron Lumpini Nge Ntika, sole trader (entrepreneur individuel, EI), trading name Neatvaro, SIREN 107 805 954, 13 avenue Léon Morane, 78360 Montesson, France. Contact: contact@neatvaro.com.
2. What is sold
Online access to the Neatvaro software: pricing of cleaning contracts, commercial proposals, clients, jobs, service reports with photos and sharing links. The service evolves; a feature announced as upcoming is not included until it is available.
3. Prices and trial
The free plan, with no time limit, includes the calculator, 5 saved quotes and 3 active report links. Neatvaro Pro costs €19 per month. The first 50 paying customers get the founders offer: €9 per month for as long as the subscription lasts, instead of €19. The 14-day trial is the same. After those 50 places, the price remains €19 per month. VAT not applicable, article 293 B of the French General Tax Code (code général des impôts). The subscription starts with a 14-day free trial, with no bank card required. If no payment method has been registered by the end of the trial, the subscription ends automatically, at no cost. Otherwise, it is billed and then renewed every month. Any price increase is announced by e-mail at least 30 days before it applies; you may cancel before then.
4. Payment and invoices
Payment is processed by Stripe. Neatvaro neither sees nor stores your card numbers. Each payment gives rise to an invoice sent by e-mail and available under “Manage my subscription”. In the event of late payment between professionals, late-payment penalties at three times the legal interest rate and a fixed indemnity of €40 for recovery costs are due. After several failed payments, access to paid features may be suspended; your data remains exportable.
5. Cancellation
You may cancel at any time from “Manage my subscription”, without notice or fees. Access continues until the end of the month already paid; that month is not refunded pro rata. The publisher may terminate the service by giving you at least 30 days’ notice, and in that case refunds the paid period that has not been used.
6. No right of withdrawal
The service is reserved for professionals acting for the purposes of their business. The right of withdrawal provided for consumers does not apply. The free trial allows you to test the service before paying.
7. Your data
You remain the owner of your data and may export it at any time. For your own clients’ data, Neatvaro acts as a processor under the data processing agreement, which forms part of these terms. Everything else is described in the privacy policy.
8. Availability and liability
The publisher does its best to keep the service available and secure, but cannot guarantee permanent availability. Neatvaro is an assistance tool: it calculates from the times, costs and margins you enter. You check your prices and documents before sending them; no result or profitability is guaranteed. Except in the case of gross negligence or intentional misconduct, the publisher’s liability is limited to the amounts you have paid over the previous 12 months.
9. Use of the service
You undertake not to attempt to access the data of other accounts, not to disrupt the service, and to upload only content that you have the right to use. In the event of a serious breach, access may be suspended after a warning, except in an emergency.
10. Disputes
Please write first to contact@neatvaro.com: you will receive a reply within 15 days. These terms are governed by French law. Failing an amicable settlement, the competent court is the one with jurisdiction over the publisher’s registered place of business (Versailles).